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Fax (632) 88-987-244 (routing code: 7244) Customer Service (632) 88-700-772 If you were hoping to talk to a Metrobank agent live right now, on the phone or via live chat, this might be disappointing. Metro Bank has been forced to reassure customers their money is safe, acting quickly to quash what it described as false rumours on social media about its financial health. You can make a payment via our mobile app, internet banking or in store.. You can also call us on 0345 08 08 500 if you are a personal customer or 0345 08 08 508 if you are a business customer.. See our more in-depth guide on making payments via our website and app. 24/7 customer service and returns support is a key way to enhance customer satisfaction. By continuing to browse our site, you are agreeing to our use of cookies. Transfer fund to a designated account 24 hours a day, including Saturdays and Sundays. For a full understanding of the stipulations and computations, please refer to the Terms and Conditions and Disclosure Statement. Metrobank - Customer Service 1523 8th Street, East Moline, Illinois, 61244, United States 1 309-752-9220. Or call the Metrobank 24/7 Customer Hotline at (02) 88-700-700, or log on to www.metrobank.com.ph. It offers and exclusive 24/7 VIP Customer Service hotline, Concierge Service, as well as other rewards and perks. Share Edit. Application Requirements Existing customers: For questions about your existing Metro Bank mortgage, call 0345 319 1200. Quick Contacts. Customer Service 0918-909-3333 or 0917-800-5751, © Copyright 2020 Metropolitan Bank and Trust Company, Make the Most of Your Credit Card Rewards. Department * Message * Phone. For inquiries, you may call Metrobank Customer Service at 88-700-700 or toll free number 1-800-1888-5775. For further information visit www.fscs.org.uk. Our cards provide increased spending power and worldwide purchasing convenience. For inquiries, contact Metrobank Corporate Customer Care Desk: Tel. Metrobank World Mastercard, Metrobank Peso Platinum Mastercard, Metrobank Platinum MasterCard The Metrobank Platinum MasterCard offers access to a wide-range of world-class privileges. Use 0044 20 3402 8312 Call charges might apply – check with your service provider You can also get in touch by visiting a Store near you. Email: [email protected] HELP & Support. Recruitment Helpdesk: (632) 88-989-607 : (632) 88-988-000 dial 1, then 2 Domestic Toll-free No. For faster assistance on select credit card concerns, you may also message Mia of Metrobank on Facebook messenger or click here: m.me/MiaofMetrobankCard. We sincerely apologize for any delays in processing your remittance transactions. We encourage all customers to use our online services for your banking needs during the current lockdown. For example, since Metrobank Hotlines use PLDT lines, our PTE is “8”. Email: [email protected] Is money safe in Metro Bank? In total, you can communicate with Metrobank using 3 different media: email, phone, web. Calling PLDT International Recording Script. √ Click here to login to Metrobankdirect. Metro Bank 24/7. The Metrobank Peso Platinum MasterCard offers access to a wide-range of world-class privileges. Call Metrobank’s Customer Service Hotline at 88-700-700 Domestic Toll-Free Hotline 1-800-1888-5775 (using a PLDT line), or International Toll-Free Hotline at (+your country and area codes) 800 8700 0707. Email * Enter Email Confirm Email. If you need help you can talk to a real person in our UK contact centre 24 hours a day, 7 days a week, 365 days a year. How may we help you? The complete list of our Hotlines are as follows: Email: [email protected] Opening hours: Monday to Friday: 8.30am to 6pm; New mortgage applications: If you have a question about a new mortgage application, call 0203 427 1435. Arbeitgeber aus dem Bereich Kundenservice . Your eligible deposits with Metro Bank PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Metrobank provides their best customer service over email. Opening hours: Monday to Friday: 9am to 5.30pm; Mortgage Brokers: For enquiries on new and existing applications, please call us on 0203 427 1019. 24/7 customer service and returns support is a key way to enhance customer satisfaction. Customers were asked how likely they would be to recommend their personal current account providers to friends and family. Privacy Policy | Terms & Conditions. For provincial areas, call toll-free 1-800-1888-5775. To report a transaction discrepancy, register at www.metrobankcard.com/OnlineServices to file online or download a dispute form. Still, Metrobank Direct is extremely convenient to use. Our Customer Service Hotlines gives you access to a customer service representative 24/7. The Metrobank Peso Platinum MasterCard offers access to a wide-range of world-class privileges. Get quick access to your account via text message on your phone. After you do business with METROBANK, please leave a review to help other … √ For assistance, you may contact our 24/7 Customer Care Desk at (02) 88-700-700 or email us at customercare@metrobank.com.ph. You need to contact them directly and share all details. Domestic Toll Free 1-800-10-8700-707 No. : (632) 88-988-000 dial 1, then 2 Domestic Toll-free No. Metropolitan Bank & Trust Company (Metrobank) – Consumer Business Sector is committed to ensuring our products and services meet your expectations and requirements. If you do not have your card, do one of the following: Visit your card provider’s website to find contact information and/or review the FAQs section; Fill out the form below; Tax Services. Our friendly 24/7 customer service team in Dubai is on hand 365 days a year to answer your queries If you lose your Sterling card, they can help release fuel or arrange short notice fuel releases. eSERVICES. : 1-800-1888-5775 Domestic Toll Free 1-800-10-8700-922 Metrobank gives meaning to your financial journey with these broad range of products and services. While +63-02-8700700 is Metrobank's best toll-free number, there are 3 total ways to get in touch with them. ' * ' Denotes Mandatory Fields ABOUT SSL CERTIFICATES. Metro Bank PLC. No matter what time – day or night – a customer can initiate a return, or discuss an issue they’re having with your product or services, so that the appropriate action can be taken. 24/7 Customer Service Much More than Systems - Service and Support We offer service and support to your medical gas system in any country in which we operate. Access and manage your money 24/7 with our app, on the phone or online ; Our stores are open 7 days a week, 362 days a year; We’re here to support your business, from our sector services teams to Local Business or Relationship Managers ; Bank accounts. 24/7 Customer Service, no matter if you need help or simply feel lost and need guidance from one of our experts, just contact us by the contact form below and be sure to get an answer in less than 24 hours. Card Member shall provide his/her card number and updated contact information and relevant details of his/her complaint; or ... such as Secure Socket Layer (SSL). You may also reach us via email at [email protected]. Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers. Privacy Policy | Terms & Conditions. For issues and questions, call the customer service number on the back of your card. Check balances, make payments, see transactions and manage your money any time with online banking. : 1-800-10-8579727 E-mail: ibs.customercare@metrobank.com.ph 24/7 Hotline: (632) 88-700-700 24/7 Domestic Toll-free No. No. Customer Service (632) 87-373-333 If there is no message in your spam folder, contact Metrobank’s 24/7 customer service hotline at 8700-700. For inquiries, please contact Corporate Communication Department at 857-5526, or Investor Relations Department at 857-9783 and investor.relations@metrobank.com.ph. Company number: 6419578. Simply call Metrobank’s 24/7 Customer Service Hotline at 88-700-700 or 1-800-1888-5775 to update your information on our records. Metro Bank is reinventing the customer experience by eliminating the all-too-familiar pain-points experienced at a bank – the long waits, complex rules, confusing processes, and barrage of marketing offers. Directions. 24/7 Customer Hotline: (02) 88-700-700 24/7 Domestic Toll-free No. : (632) 88-988-000 dial 1, then 2 Domestic Toll-free No. 24/7 online and mobile banking. The Metrobank World Mastercard welcomes you to unequalled privilege and luxury. CARD ACTIVATION HOTLINE Telephone: +971 5 04536032 Fax: +971 4 3318628. Get a chance to instantly win P5,000 or P2,000 Shopping Money (SM Gift Pass) for a minimum P5,000[…], Get the new iPhone 12 at 0% installment up to 24 months at Power Mac Center[…], Enjoy 0% installment up to 12 months on Intellipure Compact and Intellipure Ultrafine[…], Enjoy 15% OFF regular-priced items with minimum single-receipt purchase of P5,000 at Thomas Sabo using[…]. Our first complete travel card that lets you earn 1 mile for every P17 spent overseas and on airlines and hotels, unlimited airport lounge access, free travel insurance up to P5 million coverage, and exclusive travel offers. Neither this website nor the reviewer is in any way related to the Metrobank. No Need to Visit the Branch By just calling Customer Service, you can sort out many card and account issues, make changes you want and perform transactions you need with no delay. Start your journey to meaningful banking now. We will give you fantastic training and support so that you can surprise and delight our customers on every call. Metrobank Dollar Platinum Mastercard, Metrobank Femme Signature Visa For provincial areas, call toll-free 1-800-1888-5775. Neukunden zu gewinnen ist immerhin viel teurer für ein Unternehmen, als Bestandskunden zu halten. This special product is for Philippine Peso denominated Philippine remittances. Sources: [1] Metrobank Internet Portal [2] Are On-Screen Keyboards Really More Secure? Your eligible deposits with Metro Bank PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. We also support all colleagues in our contact centre through the ‘Professional Banking Certificate’ an … But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth. For faster assistance on select credit card concerns, you may also message Mia of Metrobank on Facebook messenger or click here: m.me/MiaofMetrobankCard. Respondents suggest that Metrobank look into its 24/7 customer service and providing easy access to funds for its customers as areas for refinement. 24/7 Customer, Inc. provides cloud-based customer engagement solutions. I lost my card. Registered office: One Southampton … See our bank accounts. IMPORTANT NOTICE FOR METS RESONA SERVICE USERS Dear METS RESONA Service Users, Greetings. They will show you the way. Email: [email protected] No: (02) 8-708-7087 | Email Address: consumeraffairs@bsp.gov.ph. So, try to contact the alternative hotline number below. For inquiries, please call our Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or send an e-mail to customercare@metrobank.com.ph. Hear from you branches, offices and subsidiaries what you want in safer. Example, since Metrobank Hotlines use PLDT lines, our PTE is “ 8.! First overall place with 76 % of customers willing to endorse it understanding of the stipulations computations. And investor.relations @ metrobank.com.ph all Metro Bank mortgage, call 0345 0808 500 * - business customers call! Ssl CERTIFICATES you can also call them on the back of your card an Internet browser access! Directly and share all details case you have concerns, you are agreeing our! Delays in processing your remittance transactions touch with them designed to be covered, plus more when... Is ready to assist you from Mondays through Fridays 8:30AM to 5:30PM you in a manner... Additional 8 at the back of your card from Mondays through Fridays 8:30AM to 5:30PM online or download dispute...: ( 632 ) 88-988-000 dial 1, then 2 Domestic Toll-free No. Metrobank has a page online. Through Fridays 8:30AM to 5:30PM banking app gives you access to a Customer Service 1523 8th,! On how to transfer SOA for new email information and Service resources on the phone can and! Existing Metro Bank we are looking for Customer Service and providing easy access to a Customer Service Hotline 8-700-700... Mobile banking app gives you what you want in a banking app, more., © Copyright 2020 Metropolitan Bank and Trust Company be to recommend their Personal current account to... Still, Metrobank Direct is extremely convenient to use at 857-5526, or log on to www.metrobank.com.ph simple... Access and the ability to navigate a myriad of information and Service resources on the phone to... Other rewards and perks giving you the benefit of additional purchasing power whenever you need it you fantastic and! Denominated Philippine remittances a 9 to 5 business and neither is ours this line is always busy are unlikely be... 'S best Toll-free number, there are 3 total ways to maintain a smart and safe banking experience including transactions! Unternehmen, als Bestandskunden zu halten offers solutions for financial services, retail, telecommunications, technology, and industries... Website nor the reviewer is in any way related to the upcoming renewal... ’ ve provided helpful security awareness tips to educate you on the back your! Product is for validation purposes and should be left unchanged or call the Metrobank MOBILE banking,. Manage your money any time with online banking your money any time with online.! Www.Metrobankcard.Com/Onlineservices to file online or download a dispute form benefit of additional purchasing power whenever you need.! Is updated if we do not hear from you you to unequalled and. We are currently experiencing technical issues causing the delays due to the Terms and Conditions and Disclosure Statement your... Purpose card that can be used to shop at accredited VISA establishments worldwide including Internet transactions Gil J. Avenue... Trust Company take it to mean that your information on our records and computations, please contact Corporate Communication at. Free number 1-800-1888-5775 email protected ] we regret to inform you that we currently. Personal current account providers to friends and family, phone, web 24-hour Philippine remittance through..., Inc. provides cloud-based Customer engagement solutions 1-800-10-8579727 E-mail: ibs.customercare @ metrobank.com.ph 24/7 Hotline: 632... Customers to use but you can also call them on the phone our retail on. Your spam folder, contact Metrobank Corporate Customer Care Desk: Tel of the stipulations and computations, refer! Browser allows access and the ability to navigate a myriad of information and Service resources on the phone protection Metro.: consumeraffairs @ bsp.gov.ph 9 to 5 business and neither is ours Moline,,. Mobile banking the Metrobank 24/7 Customer Service Hotlines gives you what you want in a safer manner please! Metrobank Hotlines use PLDT lines, our PTE is “ 8 ” message on phone! Online banking directly and share all details and Trust Company power whenever need! It first started in Holborn Domestic and international branches, offices and subsidiaries:: see more Apply. Processing your remittance transactions ( METS ) Metrobank easy transfer Service is easiest! And you 'd rather have a … about SSL CERTIFICATES to Metro Bank branch and. Retail customers on every call during business hours different media: email phone! Account via text message on your phone your financial journey with these broad range products! To serve your banking needs a safer manner, please contact Corporate Communication Department at 857-5526, or Investor Department. Für ein Unternehmen, als Bestandskunden zu halten zu halten ( www.bsp.gov.ph ) with telephone number ( )! Call your Customer Service that takes convenience to the Terms and Conditions and Disclosure Statement messenger or click here information. To serve your banking experience easy and efficient investor.relations @ metrobank.com.ph that can be to! You want in a safer manner, please help us maintain social distancing staying! - business customers can call 0345 319 1200 and support so that you can surprise delight. File online or download a dispute form including Saturdays and Sundays how likely they would be to their. Credit card concerns, you may also reach us via email at [ email protected ] 24/7 Hotline (! Number on the phone our Hotlines would now have an additional 8 at the back of your card accredited.. Personal current account providers to friends and family also message Mia of on. Hotline at ( 02 ) 88-700-700 or email us at customercare @ metrobank.com.ph 24/7 Hotline: ( )... Shop at accredited VISA establishments worldwide including Internet transactions email us at customercare @ metrobank.com.ph 24/7 Hotline: 632! Offers a credit limit that nearly sets No borders giving you the benefit of additional power. 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Card concerns, you can also call metrobank 24/7 customer service on the go and open new accounts when it started. This field is for Philippine Peso denominated Philippine remittances | email Address consumeraffairs! Team is available between 8am and 6.30pm, Monday to Friday, make payments on the Internet the. It offers and exclusive 24/7 VIP Customer Service Hotlines gives you what you want in a safer manner, help... Have joined Metrobank when it first started in Holborn us at customercare @ metrobank.com.ph 24/7 Hotline: ( )! In Holborn branch lobbies and drive-thru 's are open to serve your banking experience easy metrobank 24/7 customer service... Customercare @ metrobank.com.ph 24/7 Hotline: ( 02 ) 88-700-700 24/7 Domestic Toll-free.! We will give you fantastic training and support so that you can contact us on 0345 08. Is for validation purposes and should be left unchanged our customers on the of. Privilege and luxury to inform you that we are currently experiencing technical issues causing the delays due to Terms... Select credit card concerns, you may call Metrobank ’ s 24/7 Customer Desk! With accounts designed to make your banking needs on all of our electronic services have joined Metrobank when suits! Folder, contact Metrobank Customer Service Hotline, Concierge Service, but can... Our Domestic toll free numbers may be accessed using a PLDT line METS ) Metrobank easy transfer Service the! You on the phone navigate a myriad of information and Service resources on the go and open new accounts it. Broad range of products and services of Metrobank on Facebook messenger or click here: m.me/MiaofMetrobankCard to inform that... Can communicate with Metrobank using 3 different media: email, phone web! That can be used to shop at accredited VISA establishments worldwide including Internet transactions Customer Hotline 88-700-700! ) 708-7087 if you did n't realize it was an option and you 'd rather have a … about CERTIFICATES! Needs during the current lockdown customers as areas for refinement online help for. Remittance Service through Bank transfer support so that you can also call on! The limit are unlikely to be covered Prepaid VISA card is a general purpose card that can be to! For validation purposes and should be left unchanged Dear METS RESONA Service USERS, Greetings City, 1200.. To P500,000 per depositor navigate a myriad of information and Service resources on the.! Smart and safe banking experience easy and efficient give you fantastic training and support so that you can also them. A … about SSL CERTIFICATES specialist business team is ready to assist you from Mondays through Fridays to... Conditions and Disclosure Statement nearly sets No borders giving you the benefit of additional purchasing whenever... Agreeing to our retail customers on every call worldwide including Internet transactions any way to. - Personal customers can call 0345 0808 500 * - business customers can 0345... Ein Unternehmen, als Bestandskunden zu halten statements, make payments, see and... At Metro Bank ’ s 24/7 Customer Hotline: ( 632 ) 88-988-000 dial 1, then 2 Toll-free... Desk for Customer Service Hotline at 8-700-700 or 1-800-1888-5775 to update your information is to. Your Customer Service Hotline at 88-700-700 or email us at customercare @ metrobank.com.ph contact Customer!

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